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  • English
  • Privacy Policy

    ISSUED BY

    Atelier Olala (working name as part of AIMconsulting BVBA)
    Kanonniersweg 4
    BE-2820 Bonheiden
    VAT BE 0886.933.653

    VERSION: 2.0 -  LAST UPDATED ON: 09 April 2020

    CONTENT

    • Introduction
    • Responsible for the processing of personal data
    • From whom we collect personal data
    • What personal data do we collect
    • With whom do we share your personal data
    • How long do we retain your personal data
      • Personal data that we are required to retain by law 18/09/17
      • Other personal data
    • What rights do you have
    • How do we secure your personal data
      • Cookies
      • Links to other websites
    • Questions 

     

    INTRODUCTION

    Your privacy is important to us. After all, when you call on us, you provide us with personal data. You must therefore be able to rely on us to handle your data carefully and confidentially. You can read how we do this in this Privacy Statement. This statement applies to all personal data collected and processed by Atelier Olala (hereinafter also referred to as "we"), as well as our website / web shop www.atelierolala.be.
    In this Privacy Statement we explain what information we collect about you, where we use that information for and to whom we disclose it. You will also find in the statement what rights you have and how you can exercise them. By using our services and / or website, you unconditionally accept this privacy statement. We may change the privacy policy at any time. It is therefore advisable to consult this Privacy Statement on a regular basis.


    RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

    The controller of the processing of personal data is the company in the form of a private limited liability company Atelier Olala, as brand name of the company AIMconsulting BVBA. The registered office of the controller is located at 2820 Bonheiden, Kanonniersweg 4, with company number 0883.933.653. For all questions concerning the protection of personal data, you can always contact Atelier Olala at the above address or by e-mail ([email protected]).


    FROM WHOM DO WE COLLECT PERSONAL DATA?

    Atelier Olala processes personal data of natural persons (and companies) with whom we have a direct or indirect relationship, have had or wish to have in the future. It is therefore about data of our current customers, suppliers, clients and employees, but also about potential customers and potential employees.

    WHAT PERSONAL DATA DO WE COLLECT?

    We only collect personal data when you decide to communicate it to us, whether or not via the website. We collect name and contact details, personal data (such as gender, date of birth, family situation, personal preferences of care products, choices of workshops, invoicing data if applicable), as well as any other data you provide us with. This processing is part of the legitimate interest of Atelier Olala, in particular the ability to keep its records and to obtain payment for the services provided by her and on the other hand there is a legal obligation on Atelier Olala to keep its accounts.

    Personal data may also come from public sources such as the Crossroads Bank for Enterprises, the Belgian Official Gazette and its annexes, the National Bank of Belgium (Central Balance Sheet Office) and the like. Furthermore, we collect the content of any communication for as long as this is necessary to provide you with our services. You can visit our website without providing any personal data. Our website also contains a contact form where visitors must provide information such as name, address, e-mail and/or other data. This information is only used to process the visitor's request and to get in touch with the visitor. This information is only used for this purpose, is not permanently stored and is not provided to third parties.

    Atelier Olala processes personal data for sending mailings about our products and services which we think may be of interest to you. Sending mailings to our customers is one of our legitimate interests. It is both in your and in our interest that our customers are kept informed of our activities and new services. You can cancel these mailings at any time by unsubscribing.

     

    WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

    In accordance with the foregoing, and except to the extent that the communication of personal data to organizations or entities whose intermediation as a subcontractor on behalf and under the control of the controller is required to achieve the aforementioned purposes, Atelier Olala will not communicate, sell, rent or exchange the personal data collected in this context with any other organization or entity, unless you have been informed in advance and expressly agreed. Atelier Olala engages subcontractors for certain work to be carried out; eg the renting of a banquet hall or work location; the hiring of a specialized person in the provision of certain presentations or workshops.

    Atelier Olala has taken all measures necessary to ensure proper management of the website and its information system. We may disclose personal data at the request of any competent authority by law, or even on its own initiative if it believes in good faith that the disclosure of such information is necessary to comply with laws and regulations, or to defend and / or protect the rights or property of the Atelier, its customers, its website and / or yours.


    HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

    PERSONAL DATA THAT WE MUST KEEP BY VIRTUE OF THE LAW OF 18/09/2017

    This concerns the identification data and the copy of the supporting documents concerning our clients, the internal and external agents as well as the final beneficiaries of our clients. In accordance with Article 60 of the Law of 18 September 2017, these personal data are kept for a maximum of ten years after the end of the business relationship with the client or as from the date of an occasional transaction.

    OTHER PERSONAL DATA

    The personal data of persons other than those mentioned above will only be kept for the periods provided for by applicable legislation such as accounting, tax and social legislation.
    After expiry of the respective periods, the personal data will be deleted, unless other applicable legislation provides for a longer retention period.

    WHAT RIGHTS DO YOU HAVE?

    You may at any time request us to view, correct or delete all or part of your personal data. You may also request to receive the personal data you have given us in a structured, common and electronic form. If you no longer wish us to process your data, you may withdraw your consent (in whole or in part) at any time. This may result in our no longer being able to provide our services.
    If you have a question or complaint about the processing of your personal data, please address it to [email protected] We undertake to respond to these requests and complaints in a timely manner. Before complying with your request, we may ask you to present proof of identity. If at any time you feel that one of your rights has not been respected, you can also lodge a complaint with the Belgian Data Protection Authority. (see: https://www.privacycommission.be ).

    HOW DO WE SECURE YOUR PERSONAL DATA?

    Atelier Olala has taken the necessary physical, technical and organizational security measures to keep your personal data safe, correct and up-to-date. Specifically, we try to avoid unauthorized access to or unauthorized modification, disclosure or destruction of personal data in our possession.

    COOKIES

    During a visit to our website, cookies may be placed on the visitor's computer. We only do this to make your experience on our website as optimal as possible. For example, we can remember your choice of language.
    These cookies are not used to track the surfing behaviour of visitors on other websites. Moreover, these cookies are necessary for the proper functioning of the website. If you still do not want to use cookies, you can prevent this via a setting in your internet browser. Consult the help function of your internet browser.

    LINKS WITH OTHER WEBSITES

    Our website may contain links to other websites. This Privacy Statement only applies to our website. We therefore advise you to consult the Privacy Statement of the other websites. We are not liable for the privacy policies of other websites, even if you visit this website via one of the links on our website.

     


    QUESTIONS

    If you have any questions about our Privacy Statement, your rights to exercise, or the data or settings provided by you wish to change, you can always contact us at Atelier Olala by appointment or by e-mail via [email protected]

     

    COMPLAINTS

    Should there be any complaints about our products or services, you can report them by e-mail to [email protected] We will answer all questions within 14 days of receipt.

     

    GENERAL TERMS

    Our general terms and conditions of sale apply to all agreements concluded by or with our company. The customer acknowledges to have read and agree to these general terms and conditions, even if they are contrary to his own general or special terms and conditions.

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