PAYMENTS
You can pay easily and securely via our service partners Lightspeed, Mollie & Payconiq. After completing your order, the payment process is started via the secure environment. Make your choice how you want to pay. After authorizing the payment, we receive a message that the payment has been received. After that we will proceed to ship your order.
PRICES
The prices in our webshop are shown in euros and include VAT, excluding shipping costs.
COSTS
Paying via our webshop is free of charge.
SUPPORT
If you have any specific questions about paying for our products or services, you can report them by e-mail to [email protected]. We will answer all questions within 14 days of receipt.
INFORMATION
All offers are non-binding and Atelier Olala reserves the right to change the price. If the offered products and services experience a price increase during the period between placing the order and its execution, the buyer has the right to cancel the order and dissolve the agreement within seven (7) days after announcement of the price increase by Atelier Olala.
COMPLAINTS
If you have any complaints about our products or services, you can report them by e-mail to [email protected]. We will answer all questions within 14 days of receipt.
GENERAL TERMS
Our general terms and conditions of sale apply to all agreements concluded by or with our company. The customer acknowledges to have read and agree to these general terms and conditions, even if they are contrary to his own general or special terms and conditions.